Everyone selling agents shows you a demo and a price. Here is the whole thing, on a page, before you have paid anything.
- Reads
- Your catalogue, live order data, shipping and returns policy, and every support conversation you have ever had.
- Does
- Answers the question, looks up an order, starts a return, offers an alternative when something is out of stock.
- Will not
- Invent a policy, promise a delivery date it cannot verify, or give a discount without a rule you wrote.
- Escalates
- On anger, on any refund above your threshold, and on anything it scores as uncertain. To a named person, by a route you pick.
- Judged on
- A test set built from real questions out of your own inbox. Scored before it goes live, re-scored every week after.
- You see
- Every conversation, every action it took, and what it cost, in your own tools rather than a dashboard you rent from us.
- Feeds
- The objections it hears most, ranked by what they are costing you, straight into next month's ads and landing pages.
That last line is the point. A support agent that only deflects tickets is a cost saving. One that tells you why people are not buying is a growth instrument.